['Privacy Policy\n\nAt Crystal Clear Car Wash Pty Ltd, we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services. We are committed to ensuring that your personal data is handled securely, transparently, and in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where relevant.\n\nInformation We Collect \nWe collect various types of information to provide and improve our automotive services, including exterior and interior car cleaning, engine bay cleaning, paint protection treatments, eco-friendly vehicle washes, detailing packages, and fleet cleaning services. The information we collect may include:\n\n- Personal identification details such as name, address, phone number, and email address. \n- Vehicle information related to the services requested, such as make, model, and registration details. \n- Payment details necessary to process transactions. \n- Communications and correspondence exchanged with us via email, phone, or in-person. \n- Usage data on how you interact with our online platform, including cookies and tracking technologies.\n\nHow We Use Your Information \nYour information is used to: \n\n- Provide, operate, and maintain our services efficiently. \n- Process service requests, bookings, payments, and customer support inquiries. \n- Communicate important updates, service information, and promotions related to our offerings. \n- Comply with legal obligations and enforce our terms and conditions. \n- Improve the quality and relevance of our services and website user experience through data analysis.\n\nLegal Basis for Processing \nWhere applicable under GDPR, our lawful basis for collecting and processing your personal data includes:\n\n- Performance of a contract – to fulfill service agreements with you. \n- Compliance with a legal obligation. \n- Legitimate interests – to improve our services and protect our business. \n- Consent – where explicitly provided for marketing communications.\n\nSharing and Disclosure \nWe do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services (such as payment processors or vehicle fleet management partners) under strict confidentiality agreements. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer or restructure.\n\nData Security \nWe implement reasonable and appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encryption, and regular security assessments.\n\nData Retention \nYour personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your data is securely deleted or anonymized.\n\nYour Rights \nWhere applicable, you have the following rights regarding your personal data: \n\n- The right to access and obtain a copy of your data. \n- The right to request correction of inaccurate or incomplete data. \n- The right to request deletion of your data, subject to legal or contractual restrictions. \n- The right to object to or restrict certain data processing activities. \n- The right to data portability. \n- The right to withdraw consent at any time where processing is based on consent.\n\nTo exercise these rights or for any questions about your privacy, you may contact us by mail at:\n\nCrystal Clear Car Wash Pty Ltd \n78 Harbourview Drive, Suite 2 \nBrisbane, Queensland 4000 \nAustralia\n\nInternational Users \nIf you are located outside Australia, please note that your information may be transferred to, stored, and processed in Australia. By using our services, you consent to such transfers.\n\nCookies and Tracking \nOur online platform may use cookies and similar technologies to enhance user experience, analyze site traffic, and support functionality. You can control cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children without parental consent.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.\n\nThank you for trusting Crystal Clear Car Wash Pty Ltd with your automotive service needs. Your privacy is important to us.', 0.0014688, 'gpt-4.1-mini']